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Payments
Funding of the account (8)
How to deposit funds
General questions about deposits
How can I fund my account?
How to transfer funds between accounts in the Personal Account (internal transfer)?
Conversion rate when depositing or withdrawing
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Withdrawal (9)
How do I withdraw funds from my trading account?
Currency rate for withdrawal of funds
How long does it take to process my withdrawal request?
Can I withdraw funds to my companion's / friend's account?
Can I withdraw funds if I have open positions?
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Verification and request for documents (5)
You have requested a scanned copy of my ID/passport, my credit card, etc. What should I do?
What documents should I provide when I have document request?
Why can not I trade? The system says that trade is blocked.
I was asked to provide documents for verification. Why should I provide them and how safe is it?
How long does it take to check documents?
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