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Why can not I trade? The system says that trade is blocked.

Please make sure that you have confirmed your profile by sending all the necessary documents. If you are not sure whether your account was verified or do not know why your documents were rejected, please send us an email to [email protected] with details of your difficulty or contact us via chat during business hours. Besides, you can send the appeal using feedback form. Please describe your question in detail and attach a screenshot of the difficulty, if necessary.

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