Contact us

Libertex Profile

I cannot make any transactions, trading is blocked. What is happening?
Please, check your email and make sure you submitted all required documents. If you are not sure whether your request has been checked or do not know why ...
How long does it take to process a personal information change request?
Such requests are processed within one business day.
How do I reset the password for my account?
To reset your account password, please go to our web based platform at https://app.libertex.org/#modal_restorePass or use the menu in Libertex mobile app. ...
How do I change the password for my account?
If you are using the mobile platform, open the More tab, go to Manage Profile and select Change Password. In web based platform, go to Manage Profile and ...
How do I change my mailing address?
To change your physical or email address:  1. In mobile platform, open the More tab, go to Manage Profile and select Edit Personal Details. 2. In web bas...